What we are providing is not just VoIP service, we are giving the UNDP a VoIP network. This has fairly important and very desirable implications.

Commercial proprietary offerings, as we have mentioned, are a stand-alone VoIP service. This means separate lines, separate networks, proprietary communications standards. A true self-contained service.

What we had in mind with the development of the UNDP VoIP network was to go beyond this and to bring to the UNDP a very real and effective implementation of the convergence between telephony and IP connectivity. Our network integrates itself with the UNDP telephone networks and PBXs; existing handsets can be and are used, existing PBXs remain in service. The only difference is, with our VoIP network anyone can, with the proper authorization, place international calls to other participating nodes and indeed to outside numbers in such countries. From the same telephones. Using the same networking infrastructure. Through the same PBX.

It is important to be clear about this; it is a key difference. commercial VoIP carriers own a separate network which will never integrate itself into UNDP assets. IT Synergy's network is an evolution of any and all hardware and networks deployed in any CO. Both solutions, nominally, deliver VoIP services. Only one is seamless and will work in any country.

Now that it is understood that existing PBXs remain in service, it becomes clear also that it is not meaningful to compare the calling features offered by commercial proprietary VoIP providers versus the IT Synergy VoIP network. Simply, the complete featuresets of the deployed PBXs are the complete featuresets of the IT Synergy VoIP service; we have essentially built international VoIP capability into existing UNDP RBAS telephony assets.

The fact that IT Synergy have custom developed this network for the UNDP is particularly important considering that the deployment environment is heterogenous; communications infrastructures differ, connectivity availability and service levels differ, deployed and existing telephony assets with which a VoIP service must integrate and interact also differ. With a homogenous environment, VoIP deploys will be a simple matter of plug and play but in the real world, the one in which the UNDP operates, configuration and initial installation can be a complex matter. Under such circumstances, a small and dedicated provider like IT Synergy is the only realistic solution. This is not a matter of opinion, it is a matter of trial results: the proprietary providers' VoIP boxes have failed in deploys where our VoIP gateways performed admirably.