Open Source Business Solutions for SMEs in Egypt
4 June, 2007 - 20:52, last modified: 4 June, 2007 - 20:52 By: Vincenzo Puliatti
IT Synergy partners with Intel and the Egyptian Social Fund for Development to provide SMEs with Open Source Business Solutions such as ERP and CRM to increase their competitiveness.
Small and Medium Enterprises represent the engine of the Egyptian economy. However, it has been observed that SMEs are normally extremely conservative with respect to investing in Information Technology. This is certainly due to the pragmatic entrepreneurial approach of business principals, that really need to see the benefits of every single penny invested in their business.
Enterprise Resource Planning and Customer Relation Management systems, when properly implemented can dramatically improve the way of doing business, monitor the quality of the production and the relation with customers. However the cost of implementing an ERP or a CRM has traditionally been prohibitive for small business.
The objective of the ICT4SMEs project is to revert this paradigm providing high quality tools at an affordable price that includes all the component of the solution: Hardware, Software, Training and Support. This is obtained thanks to an alliance among hardware vendors and solution and service provider. All supervised and financially supported by the Social Fund or Development, an organization that has the mandate to eradicate poverty and create employment through the provision of loans to small and micro entrepreneurs.
IT Synergy, a pioneer company in the field of Business Open Source in Egypt and in the EMEA region, is providing its expertise in selecting industry solid Business Open Source solutions and all the additional elemnts that are required for a succesfull implementation, including the appropriate training in accounting and business procedures.
Based on our experience, the key element for the success of such a project is the establishment of an implementation team with a long standing experience in business processes. This team is able to establish a dialogue with the entrepreneurs since they speak the same language using IT as a mean and not an end.
After the end of the pilot project, in early June, the Social Fund for Development expects to replicate this initiative in about 20,000 SMEs all around Egypt. IT Synergy will be able to support countrywide this project through the wide network of franchisees that are presently being established in Egypt and abroad.